Privacy policy

Privacy Policy

Oneflash Technology Limited respects the privacy rights of any individual who uses our website, participates in Oneflash Technology Limited's activities, registers to use Oneflash Technology Limited's services or online content, including but not limited to the goods and services of our partners (hereinafter referred to as the “Services”). We strive to ensure that all personal data collected, transmitted, stored, and used is handled in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region (hereinafter referred to as the “Ordinance”). By providing personal data to us, you are deemed to have consented to this Privacy Policy.

The term “personal data” shall have the meaning ascribed to it in the Ordinance.


Purpose and Use of Personal Data Collection

You are not required to provide any personal data to browse or use this website. When you participate in activities organized by Oneflash Technology Limited or register to use our services or online content, we will collect your personal data to enable us to provide services to you. You may refuse to provide personal data to us, but in such cases, we may be unable to provide services to you. By providing personal data, you consent to our use of your personal data in accordance with this Privacy Policy Statement.

Personal data collected from you by Oneflash Technology Limited may be used for the following purposes (including but not limited to):

  • Identifying your identity and any accounts you have opened
  • To provide you with services
  • Verify your identity
  • Process payment instructions or collect outstanding payments related to our services
  • Process orders, issue invoices, and fulfil orders
  • Enable this website to store your contact information
  • Directly market our services to you
  • Design services tailored to your needs
  • Conduct market research, statistical analysis, and behavioural analysis
  • Conduct customer data analysis
  • Recommend our services or products/services that may interest you
  • Design our website and content to cater to your specific preferences
  • Provide customer service
  • Handle your account inquiries, and manage claims and/or litigation involving our company or any party
  • Prevent and deter fraud
  • For auditing purposes

 

The personal data collected by Oneflash Technology Co., Ltd. may include but is not limited to:

  • Your personal and contact information, such as name, phone number, email address, and/or billing address.
  • Your business information, such as company name and job title.
  • Your account information, such as the first and last four digits of your credit card account number or user account number.


Confidentiality, Disclosure, and Security of Personal Data

Unless your written consent is obtained, Oneflash Technology Limited will not trade your personal data and contact information for profit. All personal data collected and held by Oneflash Limited will be treated confidentially. However, we may disclose such data (whether located in or outside Hong Kong) to the following parties if required to fulfil legal obligations under applicable laws or regulations, to provide services to you, or to achieve the original purpose or directly related purposes for which the data was collected:

  • Courts of competent jurisdiction, law enforcement agencies, or other governmental statutory or regulatory departments, institutions, or organizations.
  • Our affiliated companies, partners, sellers or contractors, agents, or other service providers involved in the sale and marketing or administration of services, or the provision of goods/services.
  • Any other person who owes a duty of confidentiality to us, including members of our corporate group, IT consultants, data processing contractors, auditors, accountants, or solicitors who have undertaken to keep such information confidential.
  • Banks, financial institutions, insurance companies, credit card issuers, or debt collection service companies.

Any questions, comments, suggestions, or information you transmit or post on our website or any part thereof, except for personal data, shall be deemed voluntarily provided to us in the form of non-confidential and non-proprietary information. We reserve the right to use, reproduce, disclose, transmit, publish, and/or post such information elsewhere, including but not limited to providing such information to any affiliated company for purposes such as service development and promotion, and to meet customer needs.

We will make every reasonable effort to ensure that all personal data held by us is stored in a secure and safe location. We will endeavour to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of data transmission.

If you purchase goods or services from our partners, your personal data will be transmitted to them and will be used, processed, and retained in accordance with their privacy policies. This is beyond our control. For details, please refer to the privacy policies of our partners.


Transfer of Personal Data Outside

Hong Kong Where operationally necessary, the Company may transfer personal data outside the Hong Kong Special Administrative Region to fulfil the purposes for which such data was collected or for purposes directly related thereto. Any such data transfer shall be conducted in compliance with and subject to the provisions of the Ordinance.


Retention of Personal Data

If you choose or provide a user ID, password, or any other information as part of a security procedure, you must treat this information as confidential. You must not disclose it to any third party. Unless required by law to retain your personal data for a specific period, we will only retain personal data for as long as necessary to fulfill the original purpose for which it was collected, or for purposes directly related to that purpose.


Direct Marketing

Oneflash Technology Limited may use the personal data collected from you for sending messages, offers, promotions, and marketing quotations. For this purpose, we require your consent. We may contact you via email, mobile app notifications, social media links, text/image/video messages, or postal mail.

We hold your name, contact address, social media links, product and service portfolio information, transaction patterns and behaviour and browsing history. We may use such information for direct marketing of our services, as well as the products and services of our business partners. We intend to use the personal data collected from you for direct marketing purposes. For this purpose, we require your consent. If you do not wish to receive any direct marketing communications from us or our partners, please contact us at any time to info@oneflash.tech to notify us. Upon receiving your notification, we will cease using your personal data for direct marketing purposes as soon as possible, and no fees will be charged for this.


Use of Cookies

Cookies are small text files stored on your computer (or other electronic device) when you visit our website and mobile applications. We use cookies on this website to:

  • Identify you as you browse our website and mobile applications
  • Gather information about your preferences, viewing and browsing behaviour, online activities, and internet usage
  • Keep track of items stored in your shopping cart to help you complete the checkout process
  • Conduct research and statistical analysis to help us improve our services and better understand visitors and their needs and interests
  • Deliver advertisements tailored to your personal interests, enabling more effective promotional and advertising campaigns for us, our business partners, and advertisers
  • Make your online experience more efficient and enjoyable
  • Enhance security measures

The data we collect using cookies may not contain your personal information. Although we may obtain information about your computer or other electronic device (such as IP address, browser settings, browsing history, and/or other internet log data), this information may not necessarily identify you. Since non-personal data is mixed with personal data, we treat such information as personal data for the purposes of our Privacy Policy. In certain circumstances, we may collect your personal data, but only when you voluntarily provide it by completing an online form, or when you purchase goods or use services on our website and mobile applications.

If you do not permit the use of cookies, you may adjust your settings in your internet browser and electronic devices. By disabling cookies, you acknowledge that you may not be able to use certain features of our website and mobile applications.


Links

This website may contain links to other websites and web pages. You understand that once you leave our website, other websites are beyond our control. Therefore, we cannot guarantee the privacy protection of any personal information you provide to any other website, and such websites are not governed by this Privacy Policy. You should exercise caution and read the privacy policies of any websites you access from our website.

Accessing and Correcting Personal Data

If you have any questions about this Privacy Policy, or wish to access or correct your personal data, please contact us at info@oneflash.tech In accordance with the Ordinance, we may charge a nominal fee for such requests.

We may update this Privacy Policy from time to time without prior notice. You should review the latest version periodically to ensure you are aware of any relevant changes.